Calendar views
Switch between views depending on what you need:| View | Best for |
|---|---|
| Day | Detailed view of one day’s schedule |
| Week | Seeing the full week at a glance |
| Agenda | A list of upcoming appointments |
| Team | Comparing schedules across multiple employees |
Creating an appointment
Fill in the details
- Customer — select an existing customer or create a new one
- Employee — assign a staff member
- Appointment type — categorize the appointment (optional, depends on your settings)
- Date and time — adjust if needed
- Location — select a location if applicable
- Notes — add any relevant details
Editing an appointment
Click on any appointment in the calendar to open its details. From there you can:- Update the customer, employee, or appointment type
- Change the time or date
- Edit notes and custom fields
- Add attachments (images, PDFs)
Rescheduling
There are two ways to reschedule:- Drag and drop — grab the appointment and move it to a new time slot
- Resize — drag the bottom edge of an appointment to change its duration
- Edit — open the appointment and change the date/time manually
Appointment statuses
Each appointment has a status that reflects where it is in its lifecycle:| Status | Meaning |
|---|---|
| Pending | Created via online booking, waiting for confirmation |
| Scheduled | Confirmed and on the calendar |
| Confirmed | Explicitly confirmed by staff |
| Done | Appointment completed |
| Cancelled | Appointment was cancelled |
Filtering
Use the filter bar above the calendar to narrow down what you see:- By employee — show only one person’s schedule
- By appointment type — filter by service category
- By customer — find a specific customer’s appointments
- By location — show appointments at a specific location
Attachments
You can attach files to an appointment — useful for consent forms, photos, reference images, or documents. Open the appointment and use the attachment section to upload files.Attachment size limits depend on your plan. Check Settings > Usage to see your current limits.