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Appointment types let you categorize the services your business offers. Each type has a name, color, and optional default duration — making it easy to identify different services on the calendar at a glance.

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Creating an appointment type

1

Navigate to Appointment Types

Go to Appointment Types in the sidebar under Configure.
2

Click Add

Click the + New button.
3

Fill in the details

  • Name — what you call the service (e.g., “Haircut”, “Deep Tissue Massage”)
  • Color — choose a color for the calendar
  • Default duration — optional; sets the default length when creating appointments of this type
  • Description — optional; internal notes about the service

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Using appointment types

Once created, appointment types appear as options when creating or editing appointments. They’re also used for:
  • Calendar color-coding — appointments are displayed in the type’s color
  • Filtering — filter the calendar by type to focus on specific services
  • Online booking — choose which types clients can book on your public booking page
  • Custom fields — bind custom fields to specific appointment types so they only appear for relevant services

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Managing appointment types

You can edit or deactivate appointment types at any time. Deactivating a type hides it from new appointments and the booking page, but existing appointments that use it remain unchanged.
Appointment types cannot be deleted if they are in use. Deactivate them instead.